[rt-users] Mailgate: Error: Can't locate object method "init" ....

[Manfred Koroschetz (mkoroschetz@tekvoice.com)]

I am reposting this question because unfortunately I did get only one (empty) and two (out of office) responses. If this is a very silly question / error, I do apologize in advance, and certainly will appreciate any hint that points me into the right direction.

At this point I am even considering upgrading to 3.4.3 since It seems to have some interesting improvements in the mailgate.

I am also very exited about the RT Book, which I should get within a couple days, but I am not sure if the book will help me solve the problem right away.

Thanks to everyone,

Manfred Koroschetz
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We are on RT 3.4.2 and are experiencing problems with Mailgate, which retrieves mails through fetchmail.

Fetchmail command: 
poll mail.domain.com proto pop3: username mailuser at domain.com password 123456 mda "/usr/bin/perl /opt/rt3/bin/rt-mailgate --debug --url http://tickets.domain.com --queue support --action correspond"

Error message:
Can't locate object method "init" via package "MIME::Decoder::QuotedPrint" at /usr/lib/perl5/5.8.4/MIME/Decoder.pm line 179.  
We are using the latest "MIME-tools" and "MIME::Base64"

Any clues are appreciated,

Thanks in advance,

Manfred Koroschetz
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