[rt-users] Scrips firing at will - huh?

Todd Chapman todd at chaka.net
Tue Dec 6 11:41:03 EST 2005


On Tue, Dec 06, 2005 at 09:50:30AM -0600, Rick Russell wrote:
> 
> 
> Leif Nixon wrote:
> > Now the strange thing: If a user clicks one of the "Reply" links in
> > the history of an unowned ticket (on the ordinary Ticket/Display.html
> > page), he gets a notification from the Owner Change scrip that he is
> > now the owner of the ticket. 
> 
> If true, that would actually be really cool. I'd love to be able to run
> scrips that set up various things immediately when the user clicks the
> "Reply", "Comment", etc links.
> 
> But, err, I don't have an answer to your question :-)
> 

That could be done, but your RT server would get very busy
recording all those transactions and preparing and running
scrips.

Perhaps something more lightweight could be done, but that
is left as an exercise for the reader.

-Todd



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