[rt-users] Search for open tickets last updated by requestor

Leif Nixon nixon at nsc.liu.se
Mon Dec 12 07:42:14 EST 2005


Hi,

I'd have thunk this would have been a frequent question, but I can't
find anything really relevant;

I'd like to search for tickets where the last piece of correspondence
was sent by the requestor. (As in "tickets where the requestor is
waiting for us to stop fiddling our thumbs".)

You can't express that in TicketSQL, can you?

-- 
Leif Nixon                       -            Systems expert
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National Supercomputer Centre    -      Linkoping University
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