[rt-users] Multiple CorrespondenceAddress mapped to multiple queues?

Mike Ely mely at rogueriver.k12.or.us
Thu Dec 15 03:17:39 EST 2005


Hi there,

I've got several different buildings that require support, but all are
grouped from within the same organization.  What I'd like to do is
create different Correspondence Addresses so that a user can email in to
foo-help at mydomain and immediately land in the Foo queue, while another
user can email bar-help at mydomain, and land in the Bar queue.  Is it
possible to do this, and if so, how?

Have been digging through the wiki but nothing yet...

Cheers,
Mike Ely
Technology Specialist
Rogue River School District #35
Rogue River, OR




More information about the rt-users mailing list