[rt-users] merging a user

Jonathan Jesse jjesse at ftpb.com
Fri Dec 23 14:41:07 EST 2005


I know you can merge a ticket, but can you merge a ticket?  For example
a user gets married and we change her email address to the new name.  If
that person had tickets and other history (her email address was her
username) can we merge the two together somehow?

 

Jonathan Jesse

Network Administrator

Founders Trust Personal Bank

616-575-3776

jjesse at ftpb.com

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