[rt-users] trouble starting RT

[Alexander V. Lobantsev]

Dear All!

Could you please help me! I've just re-installed RT from the ports (updating
all the dependencies). But when I try to access it via browser (webserver
and fcgi settings weren't changed) it breaks with the following error:

System error
error:  	Can't locate object method "comp_root_array" via package
"HTML::Mason::Resolver::File" at /usr/local/rt3/share/html/Elements/Callback
line 52.
context:  	
...  	
48:  	</%once>
49:  	<%init>
50:  	# checks for inode change time for each callback directory
51:  	my $new_check = join(
52:  	$;, map { $_->[1] => (stat("$_->[1]/Callbacks"))[10] }
$m->interp->resolver->comp_root_array
53:  	) or return;
54:  	
55:  	$Page = $m->callers(1)->path unless ($Page);
56:  	
...  	
code stack:  	/usr/local/rt3/share/html/Elements/Callback:52
/usr/local/rt3/share/html/autohandler:186
raw error



Can't locate object method "comp_root_array" via package
"HTML::Mason::Resolver::File" at /usr/local/rt3/share/html/Elements/Callback
line 52.


Trace begun at /usr/local/lib/perl5/site_perl/5.8.7/HTML/Mason/Exceptions.pm
line 129
HTML::Mason::Exceptions::rethrow_exception('Can\'t locate object method
"comp_root_array" via package "HTML::Mason::Resolver::File" at
/usr/local/rt3/share/html/Elements/Callback line 52.^J') called at
/usr/local/rt3/share/html/Elements/Callback line 52
HTML::Mason::Commands::__ANON__('_CallbackName', 'Auth') called at
/usr/local/lib/perl5/site_perl/5.8.7/HTML/Mason/Component.pm line 135
HTML::Mason::Component::run('HTML::Mason::Component::FileBased=HASH(0x9632e0
4)', '_CallbackName', 'Auth') called at
/usr/local/lib/perl5/site_perl/5.8.7/HTML/Mason/Request.pm line 1255 eval
{...} at /usr/local/lib/perl5/site_perl/5.8.7/HTML/Mason/Request.pm
line 1249
HTML::Mason::Request::comp(undef, undef, '_CallbackName', 'Auth') called at
/usr/local/rt3/share/html/autohandler line 186
HTML::Mason::Commands::__ANON__ at
/usr/local/lib/perl5/site_perl/5.8.7/HTML/Mason/Component.pm line 135
HTML::Mason::Component::run('HTML::Mason::Component::FileBased=HASH(0x95d313
c)') called at /usr/local/lib/perl5/site_perl/5.8.7/HTML/Mason/Request.pm
line 1250
eval {...} at /usr/local/lib/perl5/site_perl/5.8.7/HTML/Mason/Request.pm
line 1249
HTML::Mason::Request::comp(undef, undef, undef) called at
/usr/local/lib/perl5/site_perl/5.8.7/HTML/Mason/Request.pm line 461 eval
{...} at /usr/local/lib/perl5/site_perl/5.8.7/HTML/Mason/Request.pm
line 461
eval {...} at /usr/local/lib/perl5/site_perl/5.8.7/HTML/Mason/Request.pm
line 413
HTML::Mason::Request::exec('HTML::Mason::Request::CGI=HASH(0x9604650)')
called at /usr/local/lib/perl5/site_perl/5.8.7/HTML/Mason/CGIHandler.pm line
192
eval {...} at /usr/local/lib/perl5/site_perl/5.8.7/HTML/Mason/CGIHandler.pm
line 192
HTML::Mason::Request::CGI::exec('HTML::Mason::Request::CGI=HASH(0x9604650)')
called at /usr/local/lib/perl5/site_perl/5.8.7/HTML/Mason/Interp.pm line 323
HTML::Mason::Interp::exec(undef, undef) called at
/usr/local/lib/perl5/site_perl/5.8.7/HTML/Mason/CGIHandler.pm line 123 eval
{...} at /usr/local/lib/perl5/site_perl/5.8.7/HTML/Mason/CGIHandler.pm
line 123
HTML::Mason::CGIHandler::_handler('HTML::Mason::CGIHandler=HASH(0x9504470)',
'HASH(0x95f256c)') called at
/usr/local/lib/perl5/site_perl/5.8.7/HTML/Mason/CGIHandler.pm line 73
HTML::Mason::CGIHandler::handle_cgi_object('HTML::Mason::CGIHandler=HASH(0x9
504470)', 'CGI::Fast=HASH(0x95f274c)') called at
/usr/local/rt3/bin/mason_handler.fcgi line 75 eval {...} at
/usr/local/rt3/bin/mason_handler.fcgi line 75

Where I'm wrong?

Best regards,
Alexander V. Lobantsev
Network Administrator
Theorema Telecom, NOC
St. Petersburg, Russia
+7 812 718-5778
www.teorema.info