[rt-users] trouble starting RT

[Ruslan Zakirov]

I've seen such error several times reported on the list, try to
search, I don't remember resolution.

On 12/27/05, Alexander V. Lobantsev <rt at teorema.info> wrote:
> Dear All!
>
> Could you please help me! I've just re-installed RT from the ports (updating
> all the dependencies). But when I try to access it via browser (webserver
> and fcgi settings weren't changed) it breaks with the following error:
>
> System error
> error:          Can't locate object method "comp_root_array" via package
> "HTML::Mason::Resolver::File" at /usr/local/rt3/share/html/Elements/Callback
> line 52.
> context:
> ...
> 48:     </%once>
> 49:     <%init>
> 50:     # checks for inode change time for each callback directory
> 51:     my $new_check = join(
> 52:     $;, map { $_->[1] => (stat("$_->[1]/Callbacks"))[10] }
> $m->interp->resolver->comp_root_array
> 53:     ) or return;
> 54:
> 55:     $Page = $m->callers(1)->path unless ($Page);
> 56:
> ...
> code stack:     /usr/local/rt3/share/html/Elements/Callback:52
> /usr/local/rt3/share/html/autohandler:186
> raw error
>
>
>
> Can't locate object method "comp_root_array" via package
> "HTML::Mason::Resolver::File" at /usr/local/rt3/share/html/Elements/Callback
> line 52.
>
>
> Trace begun at /usr/local/lib/perl5/site_perl/5.8.7/HTML/Mason/Exceptions.pm
> line 129
> HTML::Mason::Exceptions::rethrow_exception('Can\'t locate object method
> "comp_root_array" via package "HTML::Mason::Resolver::File" at
> /usr/local/rt3/share/html/Elements/Callback line 52.^J') called at
> /usr/local/rt3/share/html/Elements/Callback line 52
> HTML::Mason::Commands::__ANON__('_CallbackName', 'Auth') called at
> /usr/local/lib/perl5/site_perl/5.8.7/HTML/Mason/Component.pm line 135
> HTML::Mason::Component::run('HTML::Mason::Component::FileBased=HASH(0x9632e0
> 4)', '_CallbackName', 'Auth') called at
> /usr/local/lib/perl5/site_perl/5.8.7/HTML/Mason/Request.pm line 1255 eval
> {...} at /usr/local/lib/perl5/site_perl/5.8.7/HTML/Mason/Request.pm
> line 1249
> HTML::Mason::Request::comp(undef, undef, '_CallbackName', 'Auth') called at
> /usr/local/rt3/share/html/autohandler line 186
> HTML::Mason::Commands::__ANON__ at
> /usr/local/lib/perl5/site_perl/5.8.7/HTML/Mason/Component.pm line 135
> HTML::Mason::Component::run('HTML::Mason::Component::FileBased=HASH(0x95d313
> c)') called at /usr/local/lib/perl5/site_perl/5.8.7/HTML/Mason/Request.pm
> line 1250
> eval {...} at /usr/local/lib/perl5/site_perl/5.8.7/HTML/Mason/Request.pm
> line 1249
> HTML::Mason::Request::comp(undef, undef, undef) called at
> /usr/local/lib/perl5/site_perl/5.8.7/HTML/Mason/Request.pm line 461 eval
> {...} at /usr/local/lib/perl5/site_perl/5.8.7/HTML/Mason/Request.pm
> line 461
> eval {...} at /usr/local/lib/perl5/site_perl/5.8.7/HTML/Mason/Request.pm
> line 413
> HTML::Mason::Request::exec('HTML::Mason::Request::CGI=HASH(0x9604650)')
> called at /usr/local/lib/perl5/site_perl/5.8.7/HTML/Mason/CGIHandler.pm line
> 192
> eval {...} at /usr/local/lib/perl5/site_perl/5.8.7/HTML/Mason/CGIHandler.pm
> line 192
> HTML::Mason::Request::CGI::exec('HTML::Mason::Request::CGI=HASH(0x9604650)')
> called at /usr/local/lib/perl5/site_perl/5.8.7/HTML/Mason/Interp.pm line 323
> HTML::Mason::Interp::exec(undef, undef) called at
> /usr/local/lib/perl5/site_perl/5.8.7/HTML/Mason/CGIHandler.pm line 123 eval
> {...} at /usr/local/lib/perl5/site_perl/5.8.7/HTML/Mason/CGIHandler.pm
> line 123
> HTML::Mason::CGIHandler::_handler('HTML::Mason::CGIHandler=HASH(0x9504470)',
> 'HASH(0x95f256c)') called at
> /usr/local/lib/perl5/site_perl/5.8.7/HTML/Mason/CGIHandler.pm line 73
> HTML::Mason::CGIHandler::handle_cgi_object('HTML::Mason::CGIHandler=HASH(0x9
> 504470)', 'CGI::Fast=HASH(0x95f274c)') called at
> /usr/local/rt3/bin/mason_handler.fcgi line 75 eval {...} at
> /usr/local/rt3/bin/mason_handler.fcgi line 75
>
> Where I'm wrong?
>
> Best regards,
> Alexander V. Lobantsev
> Network Administrator
> Theorema Telecom, NOC
> St. Petersburg, Russia
> +7 812 718-5778
> www.teorema.info
>
>
>
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--
Best regards, Ruslan.