[rt-users] Use of uninitialized value in concatenation (.) or string

Ruslan Zakirov ruslan.zakirov at gmail.com
Thu Dec 29 09:06:16 EST 2005


On 12/29/05, Luke Vanderfluit <lvanderf at internode.com.au> wrote:
> Hi.
>
> I'm working on a script to find the number of tickets that are open or new.
> Relatively simple and straightforward.
> I keep getting the following warnings/debug statement:
>
> /~~~~~~~~~~~~~~~~~~~~~~~~
>
> [warning]: Use of uninitialized value in concatenation (.) or string at
> /usr/local/rt3/lib/RT/Tickets_Overlay_SQL.pm line 384.
> (/usr/local/rt3/lib/RT.pm:287)
> [debug]: RT::Date used date::parse to make 2005-11-24 1132752600
>  (/usr/local/rt3/lib/RT/Date.pm:212)
> \________________________
>
>
> the code that produces this is:
>
> /~~~~~~~~~~~~~~~~~~~~~~~~
>
>  my $tickets = new RT::Tickets($RT::SystemUser);
>  $tickets->LimitStatus(VALUE => 'new');
>  $tickets->LimitStatus(VALUE => 'open');
>  $tickets->LimitDate(
>          FIELD    => 'Created',
>          VALUE    => $weekago,
>          OPERATOR => ">"
>          );
>  $tickets->LimitQueue(VALUE => $queue->Id);
>  $tickets->LimitWatcher(OPERATOR => '!=', VALUE => undef, TYPE =>
> 'Requestor');
What do you want to do with this condition? If you want find only
tickets that has at least one requestor then it should be:
$tickets->LimitWatcher(OPERATOR => 'IS NOT', VALUE => 'NULL', TYPE =>
'Requestor');

>  $tickets->OrderBy(FIELD => 'Priority', ORDER => 'ASC');
>
> \________________________
>
> Why is this warning occuring and how can I solve the underlying problem?
>
> Thanks.
> Kind regards.
>
> --
> Luke
>
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--
Best regards, Ruslan.


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