[rt-users] RT 3.2.2 and Sendmail

J. Rashaad Jackson jjackson at campbell-ewald.com
Tue Feb 1 14:35:34 EST 2005


Hello.  I've recently installed RT 3.2.2 on our development server.  I'm 
attempting to set up the mailgate, but I've run into problems.  First, 
sending a comment from the web form that should trigger an e-mail throws 
the following error:

Feb  1 11:52:02 webdev2 RT: 
<rt-3.2.2-6-21-6.8.11962446070687 at cecom.com>Could not send mail. -No 
such file or directory at /usr/local/rt-3.2.2/lib/RT/Action/SendEmail.pm 
line 250.\n\nStack:\n 
[/usr/local/rt-3.2.2/lib/RT/Action/SendEmail.pm:250]\n 
[/usr/local/rt-3.2.2/lib/RT/Action/SendEmail.pm:102]\n 
[/usr/local/rt-3.2.2/lib/RT/ScripAction_Overlay.pm:225]\n 
[/usr/local/rt-3.2.2/lib/RT/Scrip_Overlay.pm:497]\n 
[/usr/local/rt-3.2.2/lib/RT/Scrips_Overlay.pm:188]\n 
[/usr/local/rt-3.2.2/lib/RT/Transaction_Overlay.pm:154]\n 
[/usr/local/rt-3.2.2/lib/RT/Ticket_Overlay.pm:3707]\n 
[/usr/local/rt-3.2.2/lib/RT/Ticket_Overlay.pm:2527]\n 
[/usr/local/rt-3.2.2/lib/RT/Ticket_Overlay.pm:2460]\n 
[/usr/local/rt-3.2.2/lib/RT/Interface/Web.pm:432]\n 
[/usr/local/rt-3.2.2/share/html/Ticket/Display.html:134]\n 
[/usr/local/rt-3.2.2/share/html/Ticket/Update.html:200]\n 
[/usr/local/rt-3.2.2/share/html/autohandler:221]\n 
(/usr/local/rt-3.2.2/lib/RT/Action/SendEmail.pm:255)\n

The offending line refers to $RT::SendmailPath, which I have set to the 
following in RT_SiteConfig.pm

Set($SendmailPath , "/usr/lib/sendmail");

That is the real path of our sendmail binary, with the permissions set 
correctly (executeable by all):

# ls -la /usr/lib/sendmail
-r-sr-xr-x   1 root     bin       761388 Sep 24  2003 /usr/lib/sendmail
# file /usr/lib/sendmail
/usr/lib/sendmail:      ELF 32-bit MSB executable SPARC Version 1, 
dynamically linked, stripped

Is there something I'm doing wrong?  Any help would be appreciated.  Thanks!

-- 
J. Rashaad Jackson
Web System Administrator
Campbell-Ewald
586.558.7107



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