[rt-users] Changing initial ticket number

mikula mali mikulamali at hotmail.com
Sun Feb 13 19:34:58 EST 2005


Hi -- is there a simple way to change the new ticket id (in the new 
installation) so that new tickets numbers will be created, for example, 
starting at #1234 rather than #1? Even better: is there a way to customize 
ticket number visible to requesters?

Basically, I dont want our requestors to get an idea that we're just serving 
very first support requests. Thanks.

-marc





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