[rt-users] Excluding weekends when calculating due dates

[Jesse Vincent]

On Mon, Feb 14, 2005 at 11:23:17AM -0600, Roedel, Mark wrote:
> 
> Has anybody done any work with calculating ticket due dates in terms of
> working days instead of simple calendar days?  (We'd like to have
> high-priority tickets due within three days of the request, excluding
> weekends.)

We've done work related to this. Have a look at Business::Hours in CPAN.

> 
> --
> Mark Roedel
> Web Programmer / Analyst
> LeTourneau University
> _______________________________________________
> http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
> 
> RT Administrator and Developer training is coming to your town soon! (Boston, San Francisco, Austin, Sydney) Contact training at bestpractical.com for details.
> 
> Be sure to check out the RT Wiki at http://wiki.bestpractical.com
> 

--