[rt-users] Excluding weekends when calculating due dates

[Roedel, Mark]

Awesome...got a rough-cut at a scrip action using this added to the
wiki.  Thanks a bunch!

--
MarkR


-----Original Message-----
From: Jesse Vincent [mailto:jesse at bestpractical.com] 
Sent: Monday, February 14, 2005 11:26 AM
To: Roedel, Mark
Cc: rt-users at lists.bestpractical.com
Subject: Re: [rt-users] Excluding weekends when calculating due dates


On Mon, Feb 14, 2005 at 11:23:17AM -0600, Roedel, Mark wrote:
> 
> Has anybody done any work with calculating ticket due dates in terms
of
> working days instead of simple calendar days?  (We'd like to have
> high-priority tickets due within three days of the request, excluding
> weekends.)

We've done work related to this. Have a look at Business::Hours in CPAN.