[rt-users] RT2 to RT3 upgrade advice

[Drew Barnes]

And of course, I meant upgrade to 3.4, not to 4.4.

Drew Barnes wrote:

> I would do the rt2-to-dumpfile before you rebuild the server so that 
> you are dumping using the old version of DBIx::SearchBuilder.  There 
> have been some issues with the newer versions dumping the data correctly.
>
> Once that is done, there is no reason to re-install RT2 at all and you 
> can do a fresh install of 3.2 and run the dumpfile-to-rt3 script.  
> After that, you can do an upgrade to 4.4 if you so desire.
>
> Brad Pinkston wrote:
>
>> I am planning my RT2 to RT3 upgrade in the next week and was hoping 
>> anyone could offer their advice or problems they've had with the 
>> upgrade.
>>
>> My plan was to backup my database and filesystem, reload server with 
>> updated Linux OS, reinstall RT2, upgrade to RT3 using scripts 
>> provided for database migration.  My RT2 interface is customized a 
>> little bit, but it's all simple visual, we haven't affected the 
>> working of the program.  Are their any things I should watch out for 
>> in a pretty straight forward upgrade?
>>
>> Sorry to post this if it's already been posted, I couldn't remember 
>> where to go to search the archives.
>>
> _______________________________________________
> http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
>
> RT Administrator and Developer training is coming to your town soon! 
> (Boston, San Francisco, Austin, Sydney) Contact 
> training at bestpractical.com for details.
>
> Be sure to check out the RT Wiki at http://wiki.bestpractical.com