[rt-users] username translations?

Todd Chapman todd at chaka.net
Wed Feb 23 14:16:34 EST 2005


On Wed, Feb 23, 2005 at 11:55:36AM -0600, Millard, Matt wrote:
> I'm just about ready to cut over to our new 3.4.1 install from 2.1.15, but I've ran into an issue.  On 
> our old instance of RT all users were created with their email address as there username.  On our
> new instance we have Apache using Active Directory for authentication.  The username that they 
> use for AD is different from their email address.  For example joe.smith at example.com is user 
> s123456.  I'd like for the users to be able to see their old tickets created with their 
> joe.smith at example.com login when we cut over to use the s123456 login.  Is there a sane way 
> of doing this without screwing up RT?
> 
> Matt
> 

You should be able to just rename the users. RT doesn't store
a reference to the username or e-mail address anywhere. Just
the used id number.



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