[rt-users] RT 3.4.1 - unowned tickets display

Stephen Fung stephen at hknet.com
Wed Feb 23 20:08:26 EST 2005


It shows all tickets of the queues you have 'SeeQueue' right only. For
those queues you have no such right, it won't be shown.

Jay Christopherson wrote:
> Is there a way to make the "10 Newest unowned tickets" display, only 
> display the newest unowned tickets for a specific queue?  By default, it 
> shows ALL tickets, no matter what queue but I'd like to be able to make 
> it queue specific so that the different queue owners only see new 
> unowned tickets for their queues...
> 
> Thanks-
> Jay
> 
> 
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