[rt-users] RT mail notifications are SPAM for Exchange Server

[Chris Boyd]

On Feb 25, 2005, at 8:10 AM, Valter Lelli wrote:
> Mail notifications sent by RT  are (sometimes) classified as spam by 
> the
> Intelligent Message Filtering running on Exchange Server 2000.
>
> How to configure sendmail in order to use AUTH when connects to the ES 
> ?
> In this way email are not checked (and removed) by IMS.

Sendmail is usually not configured to use AUTH when delivering mail 
unless it's forwarding all mail via an ISP's mail system.  In that case 
you can turn it on as part of the smarthost configuration.  You 
probably don't want to enable AUTH just to deliver mail for one server.

You should be able to whitelist the server running RT in the IMF 
configuration somewhere.  Failing that, it looks like you'll have 
whitelist RT at each Outlook instance.  
http://www.microsoft.com/exchange/downloads/2003/imf/overview.mspx

--Chris