[rt-users] Permission Error message eventhough changes were saved

Mai Le mle at Niku.com
Wed Jan 5 15:41:16 EST 2005


To reproduce the errors:

Everyone has Modify Seft Rights.

Log on as a privileged user.  Click on Preferences.  Change any
parameter (ie change nickname from blank to "haha").
When clicking on "Save Preferences", Results says:
User 154: Nickname: Permission Denied

Click Home to go leave the Preferences page.  Click Preferences again to
go back to the Preferences page and the Nickname field is now "haha".

I tested it on "Email, Real Name, Nickname, Home numbers,
work,location".  I haven't test changing the password since we use LDAP
authentication or the other fields but I guess the other fields would
give me the same error.

-----Original Message-----
From: Jesse Vincent [mailto:jesse at bestpractical.com] 
Sent: Wednesday, January 05, 2005 11:47 AM
To: Mai Le
Cc: RT
Subject: Re: [rt-users] Permission Error message eventhough changes were
saved

On Tue, Jan 04, 2005 at 11:01:59PM -0800, Mai Le wrote:
>  
> Hi All,
> 
> I'm running RT 3.4.0rc1.  It's running great.  I need to run this 
> version since it has better options with custom fields -- allowing me 
> to have unprivilleged users to see custom fields.  However, I have a 
> question.  I'm not sure if I'm doing something wrong.
> 
> I gave "Everyone" -> Modify Self Rights.  Whenever someone try to 
> modify any information on his/herself, RT will give out an error 
> "Permission Denied".  However, the changes did go through fine.  Is 
> this a bug ? Or I'm missing some rights for Everyone

It sounds like a bug. Can you describe exactly which things are clicked
on and typed to reproduce the issue?

	Thanks,
	Jesse

> Any help would be greatly appreciated.  
> 
> Thanks
> 
> Mai Le
> 
> 
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-- 


CONFIDENTIALITY NOTICE: The information contained in this message and
or attachments is intended only for the person or entity to which it is
addressed and may contain confidential and/or privileged material. Any
review, retransmission, dissemination, copying, or other use of this
information by persons or entities other than the intended recipient is
prohibited. If you received this e-mail or its attachments in error, 
please contact the sender and delete the material from any system and 
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