[rt-users] RES: Error on startup -- new install

Rodolfo de Moraes Reis rmreis at cpqd.com.br
Tue Jan 25 13:26:39 EST 2005


Hello There!!

I'm with the same problem here.... I installed RT 3.4.0rc6 without problem (all dependencies its's ok!) but when I started Apache this message error appears in error.log:

[Tue Jan 25 16:21:45 2005] [error] Can't locate Apache/Constants.pm in @INC (@INC contains: /opt/rt3/local/lib /opt/rt3/lib /opt/perl/lib/site_perl/5.8.5/Apache2 /opt/perl/lib/5.8.5 /opt/perl/lib/site_perl/5.8.5 /opt/perl/lib/site_perl . /opt/apache/ /opt/apache/lib/perl) at /opt/perl/lib/site_perl/5.8.5/HTML/Mason/ApacheHandler.pm line 13.\nBEGIN failed--compilation aborted at /opt/perl/lib/site_perl/5.8.5/HTML/Mason/ApacheHandler.pm line 13.\nCompilation failed in require at /opt/rt3/lib/RT/Interface/Web/Handler.pm line 134.\nCompilation failed in require at (eval 2) line 1.\n

I wrote this lines in httpd.conf:

<VirtualHost *:5000>
  ServerName            vento:5000
  ServerAdmin           email
  DocumentRoot          "/opt/rt3/share/html"
  AddDefaultCharset     UTF-8
  PerlOptions           +Parent
  PerlModule            Apache::compat
  PerlModule            Apache::DBI
  PerlRequire           "/opt/rt3/bin/webmux.pl"
  ErrorLog              logs/5000/error.log
  CustomLog             logs/5000/access.log common
  RedirectMatch         (.*)/$ http://vento:5000$1/index.html
  <Location />
   SetHandler           perl-script
   PerlHandler          RT::Mason
  </Location>
</VirtualHost>

What's happening????

Thank's for regards!!!
Rodolfo Reis
Brazil.

-----Mensagem original-----
De: rt-users-bounces at lists.bestpractical.com
[mailto:rt-users-bounces at lists.bestpractical.com]Em nome de John van
Oppen
Enviada em: terça-feira, 25 de janeiro de 2005 13:18
Para: rt-users at lists.bestpractical.com
Assunto: AW: [rt-users] Re: Error on startup -- new install 


This is the Apache config for the site I mentioned in the last email:

<VirtualHost 64.185.104.25>
   ServerName rt.pocketinet.com
   DocumentRoot /apps/rt3/share/html
   AddDefaultCharset UTF-8

   # these four lines apply to Apache2+mod_perl2 only: {{{
   PerlSetVar MasonArgsMethod CGI
   PerlModule Apache2 Apache::compat
   RewriteEngine On
   RewriteRule ^(.*)/$ $1/index.html
   # }}}

   PerlModule Apache::DBI
   PerlRequire /apps/rt3/bin/webmux.pl

   <Location />
       SetHandler perl-script
       PerlHandler RT::Mason
   </Location>
</VirtualHost>


-----Ursprüngliche Nachricht-----
Von: John van Oppen 
Gesendet: Tuesday, January 25, 2005 7:01 AM
An: rt-users at lists.bestpractical.com
Betreff: RE: [rt-users] Re: Error on startup -- new install 

Ok...   I had a few missing dependencies before (make testdeps finds more than the command listed in the howto for modperl2)...   However, now I am totally stumped, anyone have any idea what I can do to get this one resolved?  



John :)



Starting httpd: [Tue Jan 25 07:58:20 2005] [error] Can't locate /apps/rt3/bin/webmux.pl in @INC (@INC contains: /usr/lib/perl5/5.8.5/i386-linux-thread-multi /usr/lib/perl5/5.8.5 /usr/lib/perl5/site_perl/5.8.5/i386-linux-thread-multi /usr/lib/perl5/site_perl/5.8.4/i386-linux-thread-multi /usr/lib/perl5/site_perl/5.8.3/i386-linux-thread-multi /usr/lib/perl5/site_perl/5.8.2/i386-linux-thread-multi /usr/lib/perl5/site_perl/5.8.1/i386-linux-thread-multi /usr/lib/perl5/site_perl/5.8.0/i386-linux-thread-multi /usr/lib/perl5/site_perl/5.8.5 /usr/lib/perl5/site_perl/5.8.4 /usr/lib/perl5/site_perl/5.8.3 /usr/lib/perl5/site_perl/5.8.2 /usr/lib/perl5/site_perl/5.8.1 /usr/lib/perl5/site_perl/5.8.0 /usr/lib/perl5/site_perl /usr/lib/perl5/vendor_perl/5.8.5/i386-linux-thread-multi /usr/lib/perl5/vendor_perl/5.8.4/i386-linux-thread-multi /usr/lib/perl5/vendor_perl/5.8.3/i386-linux-thread-multi /usr/lib/perl5/vendor_perl/5.8.2/i386-linux-thread-multi /usr/lib/perl5/vendor_perl/5.8.1/i386-linux-thread-multi /usr/lib/perl5/vendor_perl/5.8.0/i386-linux-thread-multi /usr/lib/perl5/vendor_perl/5.8.5 /usr/lib/perl5/vendor_perl/5.8.4 /usr/lib/perl5/vendor_perl/5.8.3 /usr/lib/perl5/vendor_perl/5.8.2 /usr/lib/perl5/vendor_perl/5.8.1 /usr/lib/perl5/vendor_perl/5.8.0 /usr/lib/perl5/vendor_perl . /etc/httpd/ /etc/httpd/lib/perl) at (eval 4) line 1.\n
[Tue Jan 25 07:58:20 2005] [error] Can't load Perl file: /apps/rt3/bin/webmux.pl for server rt.pocketinet.com:0, exiting...
                                                           [FAILED]
[root at rt mail]#
-----Ursprüngliche Nachricht-----
Von: brian mccabe [mailto:thealbs at yahoo.co.uk] 
Gesendet: Tuesday, January 25, 2005 5:09 AM
An: rt-users at lists.bestpractical.com
Betreff: [rt-users] Re: Error on startup -- new install 


This may be related to the default SE-Linux settings
on FC3 installation? I had to set set it to "disabled"
(not the default) to get Apache to startup initially
after the RT install.


> Message: 3
> Date: Mon, 24 Jan 2005 18:36:58 -0800
> From: "John van Oppen" <john at vanoppen.com>
> Subject: [rt-users] Error on startup -- new install
> To: <rt-users at lists.bestpractical.com>
> Message-ID:
> 
>
<A431146554A0EA4A8C8842D94311BA6DAF99 at server-ww.home.vanoppen.com>
> Content-Type: text/plain;	charset="us-ascii"
> 
> Does anyone have an idea about this issue?
> 
> This is a new install on a fedora core 3 box,
> utilizing the pre-build
> apache 2x and modperl...   All CPAN modules are
> installed (I utilized
> the fedora core 2 howto on the wiki).  
> 
> I would love to figure out why this is not
> working...   I was originally
> planning on upgrading our RT box and had this
> problem when going from a
> version a few back (3.0.11) to the current rev and
> thought I might as
> well start over, and add a new HD to our RT box.  
> (I have the SQL
> running on a separate machine).
> 



	
	
		
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