[rt-users] Query Builder - searching replies and comments?

Matthew Watson matthew.watson at staff.netspace.net.au
Mon Jan 31 20:23:19 EST 2005


Assuming you are using a fairly recent version on RT, then select
"Content" from the pull down which initially has "Subject" in it, and
type the text you are looking for into the textbox.

I imagine this would be quite slow if you have lots of tickets though.

Regards.
Matt.



> Is there a way to build queries that will search for text in the
replies
> / comments of the tickets?
> 
> One of our users has asked if this possible so I thought I would ask
the
> ML.
> 

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