[rt-users] Merge Tickets bug?

[Jesse Vincent]

On Tue, Jul 05, 2005 at 10:55:46AM -0400, Joseph_Micciche at Progressive.com wrote:
> We're running RT3.2.3 on RHEL3, Apache 1.3.33, mod_perl 1.29, MySQL 4.0.20,
> Perl 5.8.4. I never noticed this behavior when we ran RT3.0.07_01 on the
> same config.
> 
> I had a ticket, #2183 Subject: Request for a Redesign Proposal.
> 
> I received a new ticket, #2386 Subject: In reference to #2183.
> 
> I merged 2386 into 2183. The Subject of 2183 then became the subject of
> 2386.
> 
> Previously, the merged ticket maintained the Subject of the primary ticket
> - in this case 2183.
> 
> What is expected behavior? and can I retain the Subject of the principal
> ticket?

The expected behaviour is that 2183's subject should remain the same.
I'm betting that MySQL is loading the wrong "half" of the merged ticket,
possibly because RT isn't being specific enough.

Can you show us the output of:

SELECT * From Tickets where EffectiveId = 2183;

?


Jesse