SV: [rt-users] Upgrading RT problem

[Hilde T Lauvset Rafaelsen]

Hi,

After the upgrade the RT_SiteConfig file was empty. I don't understand then where RT get the configurations from?

I tried to add something to the RT_SiteConfig file, restarted apache, but I could not see any changes.

Hilde 

-----Opprinnelig melding-----
Fra: rt-users-bounces at lists.bestpractical.com [mailto:rt-users-bounces at lists.bestpractical.com] På vegne av Hilde T Lauvset Rafaelsen
Sendt: 6. juli 2005 12:13
Til: David Glasser
Kopi: rt-users at lists.bestpractical.com
Emne: SV: [rt-users] Upgrading RT problem

Hi,

I checked the perl dependencies and found some missing stuff. When I installed this all went well.

Thanks.

Hilde 

-----Opprinnelig melding-----
Fra: David Glasser [mailto:glasser at bestpractical.com]
Sendt: 6. juli 2005 11:32
Til: Hilde T Lauvset Rafaelsen
Kopi: rt-users at lists.bestpractical.com
Emne: Re: [rt-users] Upgrading RT problem

Did you run "make testdeps"?

It looks like you're missing Cache::Simple::TimedExpiry.

--dave

On Jul 6, 2005, at 6:23 AM, Hilde T Lauvset Rafaelsen wrote:

> Hi,
>
> I try to upgrade RT 3.0.10 to version 3.4.
>
> I run make upgrade in the installation directory. It went ok. But  
> when I tried to run        /opt/rt3/sbin/rt-setup-database --action  
> schema \
>            --datadir etc/upgrade/3.1.0
>        /opt/rt3/sbin/rt-setup-database --action acl \
>            --datadir etc/upgrade/3.1.0
>        /opt/rt3/sbin/rt-setup-database --action insert \
>             --datadir etc/upgrade/3.1.0
>
> I got en error like this:
>
> Can't locate Cache/Simple/TimedExpiry.pm in @INC (@INC contains: / 
> opt/rt3/lib /usr/lib/perl5/5.8.3/i386-linux-thread-multi /usr/lib/
> perl5/5.8.3 /usr/lib/perl5/site_perl/5.8.3/i386-linux-thread-multi / 
> usr/lib/perl5/site_perl/5.8.2/i386-linux-thread-multi /usr/lib/ 
> perl5/site_perl/5.8.1/i386-linux-thread-multi /usr/lib/perl5/ 
> site_perl/5.8.0/i386-linux-thread-multi /usr/lib/perl5/site_perl/
> 5.8.3 /usr/lib/perl5/site_perl/5.8.2 /usr/lib/perl5/site_perl/
> 5.8.1 /usr/lib/perl5/site_perl/5.8.0 /usr/lib/perl5/site_perl /usr/ 
> lib/perl5/vendor_perl/5.8.3/i386-linux-thread-multi /usr/lib/perl5/ 
> vendor_perl/5.8.2/i386-linux-thread-multi /usr/lib/perl5/ 
> vendor_perl/5.8.1/i386-linux-thread-multi /usr/lib/perl5/ 
> vendor_perl/5.8.0/i386-linux-thread-multi /usr/lib/perl5/
> vendor_perl/5.8.3 /usr/lib/perl5/vendor_perl/5.8.2 /usr/lib/perl5/
> vendor_perl/5.8.1 /usr/lib/perl5/vendor_perl/5.8.0 /usr/lib/perl5/ 
> vendor_perl .) at /opt/rt3/lib/RT/Principal_Overlay.pm line 55.
> BEGIN failed--compilation aborted at /opt/rt3/lib/RT/ 
> Principal_Overlay.pm line 55.
> Compilation failed in require at (eval 44) line 3.
> Compilation failed in require at /opt/rt3/lib/RT/Principals.pm line 
> 73.
> BEGIN failed--compilation aborted at /opt/rt3/lib/RT/Principals.pm 
> line 73.
> Compilation failed in require at /opt/rt3/lib/RT/User_Overlay.pm line 
> 79.
> BEGIN failed--compilation aborted at /opt/rt3/lib/RT/ User_Overlay.pm 
> line 79.
> Compilation failed in require at (eval 41) line 3.
> Compilation failed in require at /opt/rt3/lib/RT/Record.pm line 68.
> BEGIN failed--compilation aborted at /opt/rt3/lib/RT/Record.pm line 
> 68.
> Compilation failed in require at /opt/rt3/lib/RT/CurrentUser.pm line 
> 72.
> BEGIN failed--compilation aborted at /opt/rt3/lib/RT/CurrentUser.pm 
> line 72.
> Compilation failed in require at /opt/rt3/lib/RT.pm line 49.
> BEGIN failed--compilation aborted at /opt/rt3/lib/RT.pm line 49.
> Compilation failed in require at /opt/rt3/sbin/rt-setup-database line 
> 57.
> BEGIN failed--compilation aborted at /opt/rt3/sbin/rt-setup- database 
> line 57.
>
> Have anybody an idea of what the problem can be?
>
> When I started the upgrading I only run ./configure and then make 
> upgrade. Is this right thing to do?
>
> --
> Hilde
>
> -------------------------------------
> Hilde Therese Lauvset Rafaelsen
> IT-avdelingen, Universitetet i Tromsø
> Tlf: +47 77 64 58 01
> _______________________________________________
> http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
>
> Be sure to check out the RT Wiki at http://wiki.bestpractical.com
>

--dave
   Code Monkey, Best Practical Solutions
--
David Glasser | glasser at bestpractical.com


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