[rt-users] Connect Failed Access denied

Juan Mas juan.mas at gmail.com
Wed Jul 6 15:48:54 EDT 2005


I added the --old-passwords option to mysql.server startup script and
that took care of it, as an fyi.

-Juan

On 7/6/05, Brookes, Iris <Iris.Brookes at tdsecurities.com> wrote:
> I'm using Oracle.
> 
> Have you created any user account that works (besides the default root account)? If so, what type of account is/are they (priviledged or non-priviledged)?
> 
> Iris
> 
> -----Original Message-----
> From: Juan Mas [mailto:juan.mas at gmail.com]
> Sent: Wednesday, July 06, 2005 2:01 PM
> To: Brookes, Iris
> Subject: Re: [rt-users] Connect Failed Access denied
> 
> 
> hrmm.. i created a test acount which is setup the same as rt_user and
> got the same effects from command line.  If it's a mysql problem,
> would you be able to point me in the right direction maybe?  Thanks.
> 
> -Juan
> 
> On 7/6/05, Brookes, Iris <Iris.Brookes at tdsecurities.com> wrote:
> > Note: RT creates 3 user accounts (RT_System, nobody, root) when you initial the db. You can only use the root account to login and create other user accounts.
> >
> > Login as root, then create a test user account, then try logging in as the test user.
> >
> > Iris
> >
> > -----Original Message-----
> > From: Juan Mas [mailto:juan.mas at gmail.com]
> > Sent: Wednesday, July 06, 2005 12:45 PM
> > To: Brookes, Iris
> > Subject: Re: [rt-users] Connect Failed Access denied
> >
> >
> > Yes.  I get the same error when I log in from command.  I can log in
> > as root, but when I try it using rt_user rt_pass i get access denied
> > rt_user at localhost
> >
> > Thanks.
> >
> > -Juan
> >
> > On 7/6/05, Brookes, Iris <Iris.Brookes at tdsecurities.com> wrote:
> > > Have you tried logging into the db from command line directly?
> > >
> > > Iris
> > >
> > > -----Original Message-----
> > > From: rt-users-bounces at lists.bestpractical.com
> > > [mailto:rt-users-bounces at lists.bestpractical.com]On Behalf Of Juan Mas
> > > Sent: Wednesday, July 06, 2005 11:36 AM
> > > To: rt-users at lists.bestpractical.com
> > > Subject: [rt-users] Connect Failed Access denied
> > >
> > >
> > > Hi all,
> > >
> > > Im running RT 3.4.2 on Apache 1.3.31 with mod_perl 1.29 and MySQL
> > > 4.1.12.  Anyway, Ive just about got everything going but ive run into
> > > a snag with trying to connect to the database.  I continuously get the
> > > error below
> > >
> > > [Wed Jul  6 11:32:05 2005] [error] Connect Failed Access denied for
> > > user 'rt_user'@'localhost' (using password: YES)\n at
> > > /www/rt/lib/RT.pm line 168\n
> > >
> > > Ive tried setting mysql to use old passwords to no avail.  Any help
> > > would be much appreciated.
> > >
> > > --
> > > -Juan
> > > _______________________________________________
> > > http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
> > >
> > > Be sure to check out the RT Wiki at http://wiki.bestpractical.com
> > >
> >
> >
> > --
> > -Juan
> >
> 
> 
> --
> -Juan
> 


-- 
-Juan



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