[rt-users] Attached files!

[Ruslan U. Zakirov]

Answers for both questions are in the places you MUST read before
sending to the ML.
1) On the MailingListArchives
2) In the RT config file.

Rodrigo Blanco wrote:
>  
> 
> Hi everybody...
> 
>  
> 
> I have some questions about ticket managing and I was wondering if
> somebody could help me with that.
> 
>  
> 
> 1)       Is it possible to change the ticket numbering? For example: can
> I set the numbering to start at #1500 instead of starting at #1? If it’s
> possible, could anyone please explain me how to do this?
> 
> 2)       Is it possible to set a max size for the attached files on RT
> instead of doing it on the mail server? If yes, how to do this?
> 
>  
> 
> Best regards,
> 
> 
> Rodrigo
> 
>  
> 
>  
> 
>  
> 
> 
> ------------------------------------------------------------------------
> 
> _______________________________________________
> http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
> 
> Be sure to check out the RT Wiki at http://wiki.bestpractical.com