[rt-users] rt3 not accepting email

Miles Burke miles at med.usyd.edu.au
Tue Jul 12 18:59:37 EDT 2005


Hi All,

Can anybody help me with this? rt3 is all working fine apart from the 
email creation of tickets, when I try sending an email I get this in 
/var/log/maillog:

Jul 13 08:38:41 jai sendmail[17265]: j686AlDH017157: 
to="|/opt/rt3/bin/rt-mailgate --queue general --action correspond --url 
http://localhost/", ctladdr=<rt at localhost> (8/0), delay=4+16:27:54, 
xdelay=00:00:01, mailer=prog, pri=10920583, dsn=4.0.0, stat=Deferred: 
prog mailer (/usr/sbin/smrsh) exited with EX_TEMPFAIL

I've tried from the command line:
# mail to= "|/opt/rt3/bin/rt-mailgate --queue general --action 
correspond --url http://localhost/"

which gives:
 An Error Occurred
=================

401 Authorization Required

I'm running fedora core2 and apache2.
Any ideas, guys?

Cheers,

Miles



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