[rt-users] Error with RT 3.0.12 and email creation of tickets

Jon Daley bestpractical at jon.limedaley.com
Thu Jul 14 14:03:34 EDT 2005


Have you seen this article:
http://mail.python.org/pipermail/mailman-users/2005-February/042410.html

http://wiki.bestpractical.com/index.cgi?search_term=pipe_transport&action=search

http://www.google.com/search?q=Delay+reason%3A+pipe_transport+unset+in+system_aliases+router



On Thu, 14 Jul 2005, IT Security wrote:
> I am running Debian with Exim4, Postgres and Apache2.  Everything works fine
> but when I send an email to the RT system it won't process and create a
> ticket.  I can see in the Exim4 log that it's trying to run the pipe
> command:
>
> |/usr/bin/rt-mailgate --queue 'Incident Reports' --action correspond --url
> http://localhost
>
> But receive this error:
>
> pipe to |/usr/bin/rt-mailgate --queue 'Incident Reports' --action correspond
> --url http://localhost
>    generated by rtir at xx.txstate.edu
>    Delay reason: pipe_transport unset in system_aliases router



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