[rt-users] New scrip to send e-mail when Spam ticket is deleted.

[Gavin Henry]

Dear List,

I have created a basic template which lists the ticket subject, saying it has 
been deleted (for when a spam e-mail gets deleted, that wasn't caught by 
Spamassassin). I want to create a scrip to trigger when I delete it and 
notify the AdminCCs.

This is all fine and I can see that I need to create a "User Defined" action, 
as there is no listing for a ticket being deleted.

What code do I reference for this, or am I missing an existing action?

Thanks.

-- 
Kind Regards,

Gavin Henry.
Managing Director.

T +44 (0) 1224 279484
M +44 (0) 7930 323266
F +44 (0) 1224 742001
E ghenry at suretecsystems.com

Open Source. Open Solutions(tm).

http://www.suretecsystems.com/