[rt-users] Other RT products/plugins?

Gavin Henry ghenry at suretecsystems.com
Wed Jul 20 10:15:19 EDT 2005


<quote who="Todd Chapman">
> On Wed, Jul 20, 2005 at 02:19:29PM +0100, Gavin Henry wrote:
>> Dear list,
>>
>> I was looking through the announcement archives and so far have seen nad
>> installed:
>>
>> * Journal
>> * Tree View
>> * RTFM
>> * Asset Tracker
>> * API Online Docs
>>
>> Are there any more that are available?
>>
>
> If you look in the Asset Tracker subversion repository you will
> see 2 other RT apps that I haven't announced. One is called
> Network Service Assessment and what it does is allow you to
> compare the XML results of an nmap scan against systems in
> Asset Tracker. When it finds an unauthorized server on the
> network it can create a ticket for someone to look at.

This sounds very useful for some of our clients.

We'll take a look sometime soon, thanks.

>
> The other is a small application for keeping tracking of who
> is on-call.

OK.

>
> Both are as-is, little to no documentation, and I can't spend
> much time giving support on them. They should be easy to install
> though if you look through the code to see what queues and custom
> fields they depend on.

Will do.

>
> There is also a subversion directory to hold Location Tracker, but
> it doesn't exist yet.


-- 
Kind Regards,

Gavin Henry.
Managing Director.

T +44 (0) 1224 279484
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E ghenry at suretecsystems.com

Open Source. Open Solutions(tm).

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