[rt-users] Perl install problems

[Miles Scruggs]

I would really appreciate it if someone could help me out,  I have dug
through the docs, and haven't received much help from this list

Please someone help me, I really would like to use this system but I need to
get it working first.

> >I'm having some issues getting rt installed on my box.  I'm using apache
> >2.0.51 on fedora core1 with Mod Perl 2
> >
> >
> 
> With mod_perl2, you can't rely on the standard 'make fixdeps' after
> running configure.  Re-run configure with the appropriate options, the
> from the prompt run 'perl sbin/rt-test-dependencies --with-mysql
> --with-modperl2 --install'

I did this. And everything checks out.
> 
> >I followed the Fedora core 1 install guide which I feel is lacking
> >something.
> >
> >If I follow the guide to the letter then I get
> >
> >[Thu Jul 14 09:31:57 2005] [error] failed to resolve handler `RT::Mason'
> >[Thu Jul 14 09:31:57 2005] [error] [client 66.62.165.53] Can't locate
> >RT/Mason.pm in @INC (@INC contains:
> >/usr/lib/perl5/5.8.3/i386-linux-thread-multi /usr/lib/perl5/5.8.3
> >/usr/lib/perl5/site_perl/5.8.3/i386-linux-thread-multi
> >/usr/lib/perl5/site_perl/5.8.2/i386-linux-thread-multi
> >/usr/lib/perl5/site_perl/5.8.1/i386-linux-thread-multi
> >/usr/lib/perl5/site_perl/5.8.0/i386-linux-thread-multi
> >/usr/lib/perl5/site_perl/5.8.3 /usr/lib/perl5/site_perl/5.8.2
> >/usr/lib/perl5/site_perl/5.8.1 /usr/lib/perl5/site_perl/5.8.0
> >/usr/lib/perl5/site_perl
> >/usr/lib/perl5/vendor_perl/5.8.3/i386-linux-thread-multi
> >/usr/lib/perl5/vendor_perl/5.8.2/i386-linux-thread-multi
> >/usr/lib/perl5/vendor_perl/5.8.1/i386-linux-thread-multi
> >/usr/lib/perl5/vendor_perl/5.8.0/i386-linux-thread-multi
> >/usr/lib/perl5/vendor_perl/5.8.3 /usr/lib/perl5/vendor_perl/5.8.2
> >/usr/lib/perl5/vendor_perl/5.8.1 /usr/lib/perl5/vendor_perl/5.8.0
> >/usr/lib/perl5/vendor_perl . /etc/httpd/ /etc/httpd/lib/perl) at (eval 8)
> >line 3.\n
> >
> >While this doesn't stop apache from operating it doesn't let RT run
> either.I
> >figured this came from the lack of
> >
> >PerlRequire /usr/local/rt3/bin/webmux.pl
> >
> >In the conf.d/rt.conf
> >
> >So I added that line, then I would get:
> >
> >[Thu Jul 14 09:02:30 2005] [error] Can't locate Apache.pm in @INC (@INC
> >contains: /usr/lib/perl5/5.8.3/i386-linux-thread-multi
> /usr/lib/perl5/5.8.3
> >/usr/lib/perl5/site_perl/5.8.3/i386-linux-thread-multi
> >/usr/lib/perl5/site_perl/5.8.2/i386-linux-thread-multi
> >/usr/lib/perl5/site_perl/5.8.1/i386-linux-thread-multi
> >/usr/lib/perl5/site_perl/5.8.0/i386-linux-thread-multi
> >/usr/lib/perl5/site_perl/5.8.3 /usr/lib/perl5/site_perl/5.8.2
> >/usr/lib/perl5/site_perl/5.8.1 /usr/lib/perl5/site_perl/5.8.0
> >/usr/lib/perl5/site_perl
> >/usr/lib/perl5/vendor_perl/5.8.3/i386-linux-thread-multi
> >/usr/lib/perl5/vendor_perl/5.8.2/i386-linux-thread-multi
> >/usr/lib/perl5/vendor_perl/5.8.1/i386-linux-thread-multi
> >/usr/lib/perl5/vendor_perl/5.8.0/i386-linux-thread-multi
> >/usr/lib/perl5/vendor_perl/5.8.3 /usr/lib/perl5/vendor_perl/5.8.2
> >/usr/lib/perl5/vendor_perl/5.8.1 /usr/lib/perl5/vendor_perl/5.8.0
> >/usr/lib/perl5/vendor_perl . /etc/httpd/ /etc/httpd/lib/perl) at
> >/usr/lib/perl5/5.8.3/CGI.pm line 190.\nCompilation failed in require at
> >/usr/local/rt3/bin/webmux.pl line 56.\nBEGIN failed--compilation aborted
> at
> >/usr/local/rt3/bin/webmux.pl line 56.\nCompilation failed in require at
> >(eval 1) line 1.\n
> >[Thu Jul 14 09:02:30 2005] [error] Can't load Perl file:
> >/usr/local/rt3/bin/webmux.pl for server rt.garnetweb.com:80, exiting...\n
> >
> >
> >I'm really lost as to which way to proceed on this one.  I installed your
> >system about 2 years ago, and was pretty happy with it, and would like to
> >get it running again.
> >
> >Here is my conf.d/rt.conf  commented out lines just represent attempts to
> >try different things.  Thanks.
> >
> ><VirtualHost IP:80>
> >        ServerName   rt.host.com:80
> >        ServerAdmin  "email at com.com"
> >        DocumentRoot /usr/local/rt3/share/html
> >
> >        <IfModule mod_ssl.c>
> >                SSLEngine off
> >        </IfModule>
> >           # these four lines apply to Apache2+mod_perl2 only: {{{
> >        PerlSetVar MasonArgsMethod CGI
> >        PerlModule Apache2 Apache::compat
> >        RewriteEngine On
> >        RewriteRule ^(.*)/$ $1/index.html
> >        # }}}
> >
> >        PerlModule Apache::DBI
> >        #PerlRequire /usr/local/rt3/bin/webmux.pl
> >        <Location />
> >                SetHandler perl-script
> >                PerlHandler ModPerl::Registry
> >                Options ExecCGI
> >                #PerlHandler RT::Mason
> >        </Location>
> >        <Directory /usr/local/rt3/share/html>
> >                Options -Includes +ExecCGI
> >        </Directory>
> ></VirtualHost>
> >