[rt-users] Custom action to use OwnerPager rather than OwnerEmail

[Ruslan Zakirov]

On 7/30/05, Darrell Burkey <president at case.org.au> wrote:
> For some time I've been trying to figure out what I assume should be
> fairly simple without any luck. I'd sure appreciate some help.
> 
> I just need a custom action that sends a notification to the email
> address of an email to sms gateway address that we store in the
> OwnerPager field of a users account info.
I've subclassed Action::Notify for you, imho this should work.
Place this file into lib/RT/Action/ dir.
Then add record for 'NotifyViaPager' into table ScripActions, take
Notify records as example. Leave Argument field empty, it doesn't make
sense for attached action.


> 
> It's basically just like a NotifyOwner action but we want the
> notification to go to the value in the OwnerPager field rather than
> their standard email address.
> 
> Thanks in advance.
> 
> ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
> Darrell Burkey
> 0408 622 647
> 
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> 
> Be sure to check out the RT Wiki at http://wiki.bestpractical.com
> 


-- 
Best regards, Ruslan.
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