[rt-users] outgoing mail not working [was CC's not working.]

[Vicki Stanfield]

Vicki Stanfield wrote:

> I still have the problem with mail not going out from RT. I get 
> incoming mails, but any outgoing mail seems to not happen. When I 
> create a new ticket in the general queue and set an address to be 
> CC'ed, the following lines get written to the rt machine's mail log:
>
> Jun  2 13:11:38 moe sendmail[29743]: j52IBcUO029743: from=nobody, 
> size=861, class=-60, nrcpts=0, 
> msgid=<rt-3.4.1-10839-55249-3.12.8352129586676 at progeny.com>, 
> relay=nobody at localhost
> Jun  2 13:11:38 moe sendmail[29744]: j52IBcJY029744: from=nobody, 
> size=1169, class=-60, nrcpts=0, 
> msgid=<rt-3.4.1-10839-55249-22.15.5460730335586 at progeny.com>, 
> relay=nobody at localhost
> Jun  2 13:11:38 moe sendmail[29745]: j52IBc8G029745: from=nobody, 
> size=1169, class=-60, nrcpts=0, 
> msgid=<rt-3.4.1-10839-55249-31.7.84443869078302 at progeny.com>, 
> relay=nobody at localhost
>
> Nothing is written to the mail log on our mail server though. Do these 
> lines look like what the RT machine mail log should have in it? I am 
> beginning to suspect that there is something misconfigured in sendmail 
> on the RT machine. Most of our systems use Postfix these days, so my 
> sendmail skills are a bit rusty. Any help on this would be greately 
> appeciated.
>
> Vicki
> _______________________________________________
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>
> Be sure to check out the RT Wiki at http://wiki.bestpractical.com

Well, now I have switched that machine over to Postfix, and the problem 
persists, so I am running out of ideas. Is it bad form to post my 
RT_SiteConfig.pm (with the password blocked out of course)? I have been 
beating my head against this problem for far too long.

Vicki