[rt-users] Upgraded rt Failing

Anne Ramey anner at blast.com
Fri Jun 3 20:52:22 EDT 2005


I upgraded from 3.0.11 to 3.4.2 and everything in the upgrade seemed to 
go smoothly enough, but now that it's up, I'm getting lots of errors.
First--if I try and view a ticket queue I get:
System error
error: 
too many arguments at /opt/rt3/local/lib/RT/Tickets_Overlay.pm line 1269
context: 

... 
197: 
# whether they should generate a full stack trace (confess() and cluck())
198: 
# or simply report the caller's package (croak() and carp()), respectively.
199: 
# confess() and croak() die, carp() and cluck() warn.
200: 
201: 
sub croak { die shortmess @_ }
202: 
sub confess { die longmess @_ }
203: 
sub carp { warn shortmess @_ }
204: 
sub cluck { warn longmess @_ }
205: 
... 
code stack: 
  /usr/lib/perl5/5.8.5/Carp.pm:201
  ../../lib/Storable.pm (autosplit into 
../../lib/auto/Storable/logcroak.al):71
  ../../lib/Storable.pm (autosplit into 
../../lib/auto/Storable/_freeze.al):283
  ../../lib/Storable.pm (autosplit into 
../../lib/auto/Storable/freeze.al):266
  /opt/rt3/local/lib/RT/Tickets_Overlay.pm:1269
  /opt/rt3/local/html/Search/Elements/TicketHeaderCell:44
  /opt/rt3/local/html/Search/Elements/TicketHeader:25
  /opt/rt3/local/html/Search/Listing.html:31
  /opt/rt3/local/html/autohandler:196
raw error

And If I try and view a ticket, it comes up, but the ticket contect is 
missing with these errors in the messages log:


Jun  3 20:36:40 wind RT: DBD::mysql::st execute failed: Unknown column 
'Transactions_1.Ticket' in 'where clause' at 
/usr/lib/perl5/site_perl/5.8.5/DBIx/SearchBuilder/Handle.pm line 480. 
(/opt/rt3/local/lib/RT.pm:277)

There is more, but that seems like the important part.

We're down until we get this back up, so any help would be appreciated.

Thank you,
Anne




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