[rt-users] Upgraded rt Failing

[Ruslan U. Zakirov]

Please, read README file! There is special notes about UPGRADE.
Also remove /opt/rt3/var/mason_data/obj dir.
Restart http server.

Anne Ramey wrote:
> I upgraded from 3.0.11 to 3.4.2 and everything in the upgrade seemed to 
> go smoothly enough, but now that it's up, I'm getting lots of errors.
> First--if I try and view a ticket queue I get:
> System error
> error: too many arguments at /opt/rt3/local/lib/RT/Tickets_Overlay.pm 
> line 1269
> context:
> ... 197: # whether they should generate a full stack trace (confess() 
> and cluck())
> 198: # or simply report the caller's package (croak() and carp()), 
> respectively.
> 199: # confess() and croak() die, carp() and cluck() warn.
> 200: 201: sub croak { die shortmess @_ }
> 202: sub confess { die longmess @_ }
> 203: sub carp { warn shortmess @_ }
> 204: sub cluck { warn longmess @_ }
> 205: ... code stack:  /usr/lib/perl5/5.8.5/Carp.pm:201
>  ../../lib/Storable.pm (autosplit into 
> ../../lib/auto/Storable/logcroak.al):71
>  ../../lib/Storable.pm (autosplit into 
> ../../lib/auto/Storable/_freeze.al):283
>  ../../lib/Storable.pm (autosplit into 
> ../../lib/auto/Storable/freeze.al):266
>  /opt/rt3/local/lib/RT/Tickets_Overlay.pm:1269
>  /opt/rt3/local/html/Search/Elements/TicketHeaderCell:44
>  /opt/rt3/local/html/Search/Elements/TicketHeader:25
>  /opt/rt3/local/html/Search/Listing.html:31
>  /opt/rt3/local/html/autohandler:196
> raw error
> 
> And If I try and view a ticket, it comes up, but the ticket contect is 
> missing with these errors in the messages log:
> 
> 
> Jun  3 20:36:40 wind RT: DBD::mysql::st execute failed: Unknown column 
> 'Transactions_1.Ticket' in 'where clause' at 
> /usr/lib/perl5/site_perl/5.8.5/DBIx/SearchBuilder/Handle.pm line 480. 
> (/opt/rt3/local/lib/RT.pm:277)
> 
> There is more, but that seems like the important part.
> 
> We're down until we get this back up, so any help would be appreciated.
> 
> Thank you,
> Anne
> 
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