[rt-users] Attachment option disappeared!

Hugues Lepesant hlepesant at veepee.com
Fri Jun 10 10:57:13 EDT 2005


I meet the same problem.
User can't add atachement on ticket creation, only on update.
I was suggested to upgrade to 3.4.2 but with this release the custom 
fields are lost.
So I still use 3.4.1 with bugs on attachement

Sorry,
hug

Sam.Howard at GMxTechnologies.com a écrit :
> Hi.
> 
> We're running RT 3.4.1 on a Debian Sarge distro (using the Debian Sarge 
> RT package, I believe).
> 
> Funny thing happened ... users *used* to be able to put attachments on 
> tickets when they create them ... now they can't and we cannot figure 
> out what we changed to break it!
> 
> Is there a permission hiding somewhere that is disabling this priv?
> 
> Also, we may have found a bug (hopefully already known) with an RT user 
> having privs and then becoming a non-priv'd user, but the privs were 
> still in effect ... where should I report that to make sure it is a 
> known issue?
> 
> Thanks,
> Sam
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> 
> Be sure to check out the RT Wiki at http://wiki.bestpractical.com
> 
> 




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