[rt-users] RTFM 2.1.21 error

Roedel, Mark MarkRoedel at letu.edu
Fri Jun 10 15:39:36 EDT 2005


I've installed the developer's release of RTFM-2.1.21 onto RT-3.4.2, and
for the most part it seems to be working every bit as well as 2.0.4 was.

Except...

When trying to add an RTFM article to a ticket reply, I enter a keyword
into the "Search for RTFM articles matching" blank, and when I click the
"Go" button I get the following error:

error:   	Can't locate object method "LimitToCustomFieldValue" via
package "RT::FM::ArticleCollection" at
/usr/local/rt3/share/html/Callbacks/RTFM/Ticket/Update.html/BeforeMessag
eBox line 55.
context:  	
...  	
51:  	my $articles_content =
52:  	RT::FM::ArticleCollection->new( $session{'CurrentUser'} );
53:  	my $articles_basics = RT::FM::ArticleCollection->new(
$session{'CurrentUser'} );
54:  	if ( $ARGS{'RTFM_Content'} ) {
55:  	$articles_content->LimitToCustomFieldValue( VALUE =>
$ARGS{'RTFM_Content'},
56:  	OPERATOR => 'LIKE' );
57:  	
58:  	$articles_basics->Limit( SUBCLAUSE => 'all',
59:  	FIELD => 'Name',
...  	
code stack:
/usr/local/rt3/share/html/Callbacks/RTFM/Ticket/Update.html/BeforeMessag
eBox:55
/usr/local/rt3/share/html/Elements/Callback:70
/usr/local/rt3/share/html/Ticket/Update.html:117
/usr/local/rt3/share/html/autohandler:215


That callback appears to be the only place in my RTFM-2.1.21 where the
string "LimitToCustomFieldValue" appears.  Is this one of the pieces
that's still being reworked, or am I missing something in my
installation?


--
Mark Roedel
Web Programmer / Analyst
LeTourneau University



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