[rt-users] Out of the box configuration guide? Also, importing from Excel?

[Stephen Turner]

At Friday 6/10/2005 02:55 PM, John Kaczala wrote:

>             -Is there a facility for seeding RT with tickets via an 
> import function?  Im currently maintaining an Excel spreadsheet with 
> about a dozen fields that Id like to bring into RT.  I havent found any 
> discussion of importing existing tickets but dont doubt that someone else 
> has had this problem and solved it already.

There's the "offline" feature that allows you to upload tickets from a text 
file. You could perhaps use Excel or something else to get your data into 
the correct format.

Steve