[rt-users] email troubles: [MAILER-DAEMON at qa1-qaserv-01.corp.mycompany.com: Returned mail: see transcript for details]

[Dwyer, Mike # ATLANTA]

<<< I am a newbie with RT, this is my first time to attempt to set it
up. >>>
OK, so I have the web interface up and running. I can log in, and most
things look good. 

To test the email I used the command in the ManualInstallation guide, on
the machine RT is installed (Fedora3):
	echo 'hello' | mail -s "Test subject" rt

In /etc/aliases I have:
	# RT
		rt: "|/etc/smrsh/rt-mailgate --queue general --action
correspond --url http://qaserv_rt/"
		rt-comment: "|/etc/smrsh/rt-mailgate --queue general
--action comment --url http://qaserv_rt/"

And what I get is "Returned mail". Now I know this is a configuration
issue, I'm just not sure were to start looking.

regards,
/mike
<<< returned email below >>>


Subject: [MAILER-DAEMON at qa1-qaserv-01.corp.mycompany.com: Returned mail:
see transcript for details]

----- Forwarded message from Mail Delivery Subsystem
<MAILER-DAEMON at qa1-qaserv-01.corp.mycompany.com> -----

Date: Mon, 13 Jun 2005 16:22:20 -0400
From: Mail Delivery Subsystem
<MAILER-DAEMON at qa1-qaserv-01.corp.mycompany.com>
To: root at qa1-qaserv-01.corp.mycompany.com
Subject: Returned mail: see transcript for details
Auto-Submitted: auto-generated (failure)

The original message was received at Mon, 13 Jun 2005 16:22:19 -0400
from root at localhost

   ----- The following addresses had permanent fatal errors ----- rt
    (reason: 550 5.1.1 <rt at qa1-qaserv-01.corp.mycompany.com>... User
unknown)
    (expanded from: rt)

   ----- Transcript of session follows ----- ... while talking to
[127.0.0.1]:
>>> DATA
<<< 550 5.1.1 <rt at qa1-qaserv-01.corp.mycompany.com>... User unknown 550
5.1.1 rt... User unknown <<< 503 5.0.0 Need RCPT (recipient)

Reporting-MTA: dns; qa1-qaserv-01.corp.mycompany.com
Arrival-Date: Mon, 13 Jun 2005 16:22:19 -0400

Final-Recipient: RFC822; rt at qa1-qaserv-01.corp.mycompany.com
Action: failed
Status: 5.1.1
Remote-MTA: DNS; [127.0.0.1]
Diagnostic-Code: SMTP; 550 5.1.1
<rt at qa1-qaserv-01.corp.mycompany.com>... User unknown
Last-Attempt-Date: Mon, 13 Jun 2005 16:22:20 -0400

Date: Mon, 13 Jun 2005 16:22:19 -0400
From: root <root>
To: rt
Subject: Test subject

hello


----- End forwarded message -----