[rt-users] Notify watchers when ticket moved into their queue

Vicki Stanfield vicki at progeny.com
Tue Jun 14 11:32:31 EDT 2005


Apparently my RT configuration doesn't include notifying the watchers of 
a queue when a ticket is moved into their queue. They are notified when 
a ticket is created in their queue. Are there instructions out there 
somewhere for making RT email watchers when a ticket is moved into their 
queue?

Vicki



More information about the rt-users mailing list