[rt-users] Using RT to track *billable* work (reposted to unthread)

[Jay R. Ashworth]

On Tue, Jun 14, 2005 at 12:26:51PM -0400, G. Matthew Rice wrote:
> "Jay R. Ashworth" <jra at baylink.com> writes:
> > 1) Has anyone already done it?  (And yes, I'd like it to integrate well
> > with Asset Tracker as well)
> > 
> > 2) If not, does anyone need it?
> > 
> > 3) If so, is there anyone who's reasonably accomplished at modifying RT
> > that is interested in working on it with me?
> 
> Hi Jay,
> 
> I may be interested.  The approach that I was planning on taking was to
> integrate RT (and Nagios and Asset Tracker and some CRM and ... :) with
> Banal:
> 
>         http://www.starnix.com/banal/
> 
> Banal already does things like retainers, billable vs. actual time billing,
> half decent PostScript output, etc.
> 
> It has a command line and web interface.  The WUI is pretty, erm,
> user-unfriendly, though (just raw access to the tables and some canned
> reports).

Yeah, that's mediocre.  And for my environment, it's critical.  If I
have to marry another entire codebase (it's been about 7 in the last 2
years; I'm getting pretty burned out), it would likely be SQL Ledger,
which seems to be picking up pretty good these days...

Hmmm...

Cheers,
-- jra
-- 
Jay R. Ashworth                                                jra at baylink.com
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