[rt-users] Re-occurring Task/tickets

[Tim Wilson]

On Jun 15, 2005, at 9:12 AM, Jonathan Jesse wrote:

> Is there a way in RT to create Re-occurring tasks in RT?  For example,
> every Patch Tuesday I need to test the patches and then approve  
> them for
> release via Windows Software Update Services (WSUS).  So I would  
> like a
> task created and then due on the next Patch Tuesday.

This sounds like a job for cron. At the most basic level you could  
just have cron generate the ticket via email. That wouldn't let you  
set the due date though. I'm sure you could write a script that  
utilizes the RT API to do it and then run that from cron.

-Tim

-- 
Timothy Wilson
Technology Integration Specialist
Hopkins ISD #270, Hopkins, MN, USA
ph: 952.988.4103  fax: 952.988.4311  blog: http://technosavvy.org