[rt-users] Perform query on custom field ?

Philippe Dhont (Sea-ro) philippe.dhont at searo.be
Thu Jun 16 13:29:54 EDT 2005


 
Thnx,
Works like a charm now!

Phil.

-----Original Message-----
From: 
Sent: donderdag 16 juni 2005 16:26
To: Philippe Dhont (Sea-ro)
Cc: rt-users at lists.bestpractical.com
Subject: Re: [rt-users] Perform query on custom field ?



Philippe Dhont (Sea-ro) wrote:

>
> Hi,
>
> I added a custom field (job number) in tickets.
> So when i add a new ticket, i can add another different job number.
> That's okay and works fine, but is there a possibility that i can 
> perform a query and use that custom field as criteria ?
>

Add the queue in the Query Builder and the custom fields will be added
to your options.

> That's very important for us.
>
> Thnx,
> Philippe
>
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Drew Barnes
Applications Analyst
Raymond Walters College
University of Cincinnati




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