[rt-users] Comments being rejected by email?

Labonte, Phil phil.labonte at transcore.com
Tue Jun 21 17:10:09 EDT 2005


I am using RT

 

Can someone help me figure where I can fix this:

 

I can send an email to the RT system and it creates a ticket and sends
an Autoreply.

Then when I email back a comment and I include the ticket ID as
indicated in the Autoreply email message I can an email back and the
only message I get back is "permission denied"

 

In the /var/log/messages log I get the following error:

vottrt1 RT: Permission Denied
(/usr/local/rt3/lib/RT/Interface/Email.pm:796)

 

Thanks!

-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.bestpractical.com/pipermail/rt-users/attachments/20050621/bc511567/attachment.htm>


More information about the rt-users mailing list