[rt-users] Web form type problem

[Stephen Turner]

At Wednesday 6/22/2005 12:18 PM, Jay wrote:
>Thanks for that,
>Do I need to create a new scrip that will send this mail out to the client?

I think RT out of the box has a global scrip that autoreplies to the client 
when a new ticket is created- you might want to tweak the template to 
format the email to suit your needs.

Steve