[rt-users] SendEmail.pm troubles

Labonte, Phil phil.labonte at transcore.com
Mon Jun 27 12:17:34 EDT 2005


And by the way I have all the standard scripts, no custom script
installed. 

-----Original Message-----
From: rt-users-bounces at lists.bestpractical.com
[mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of Stephen
Turner
Sent: Monday, June 27, 2005 12:05 PM
To: Maciak, TJ; rt-users at lists.bestpractical.com
Subject: Re: [rt-users] SendEmail.pm troubles

At Monday 6/27/2005 11:20 AM, Maciak, TJ wrote:
>Anyone else have problems with the "Reply to Requestor" functionality
(or 
>adding an email address in CC: or BCC: fields?).
>No email gets sent and my log looks like this:
>It finds Scrip #6 (which is the one that sends to Requestor) but it
does 
>not find the requestor address and if I type in a CC or BCC these items

>also never get found.
>
>Any help, tips, ideas would be very appreciated.

Can you list all the scrips you have - global and for the queue?

Also - are you the requestor on this ticket?


Steve 

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