[rt-users] FC4 - You're almost there!

[David Doran]

Thanks David Skrede and Gavin Henry for the help..

I have RT3 working with FC4 but only if I use trailing "/".  Just like you described, the following works:

		http://support/rt/
but not:	
		http://support/rt 

I've been trying to find a work around for this problem but haven't yet.  For now, I'll just use http://support/rt/

If anyone has a fix for this problem, please let me know.

Thanks,

David Doran

-----Original Message-----
From: rt-users-bounces at lists.bestpractical.com [mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of Skrede at TWT.com
Sent: Tuesday, June 28, 2005 2:42 PM
To: rt-users at lists.bestpractical.com
Subject: Re: [rt-users] FC4 - You're almost there!


I had a very similar problem with CenOS/RHEL 4. The problem ended up being a typo (and possibly a misconfiguration, but it works now so I'm not complaining). 

Going to "http://mysite.com/rt" gave me a login screen, after logging in I received the "You're almost there!" page. 

Going to "http://mysite.com/rt/" gave me a login screen where logging in actually worked. 

I also went through several versions of httpd.conf., here is my httpd.conf: 

LoadModule fastcgi_module modules/mod_fastcgi.so 

FastCgiServer /opt/rt3/bin/mason_handler.fcgi -idle-timeout 120 
ScriptAlias /rt /opt/rt3/bin/mason_handler.fcgi 

 NameVirtualHost *:80 
 <VirtualHost *:80> 
        ServerAdmin root 
        DocumentRoot /opt/rt3/share/html/ 
        #DocumentRoot /var/www/html/ 
        # Adding the following for RT (the ticket tracker) 
        AddHandler fastcgi-script fcgi 
        <Directory "/opt/rt3/share/html"> 
          Options FollowSymLinks ExecCGI 
          AllowOverride None 
        </Directory> 
        # Pass through requests to display images 
        Alias /NoAuth/images/ /opt/rt3/share/html/NoAuth/images/ 
 </VirtualHost> 


Hope this helps. 

david skrede 
skrede at twt.com 

----- Forwarded by David Skrede/MSN/TWT on 06/28/2005 02:38 PM ----- 

"David Doran" <david.doran at ladotek.com> 
Sent by: rt-users-bounces at lists.bestpractical.com 
06/28/2005 11:16 AM 
        
        To:        <rt-users at lists.bestpractical.com> 
        cc:         
        Subject:        [rt-users] FC4 - You're almost there!



Please Reply! 

I'm getting the login page, but when I login, I'm redirected to the
"You're almost there!" page.  I understand it has to do with the fastcgi
setup with apache. 
I've searched (http://lists.bestpractical.com/search.html) and read all
the postings concerning the "You're almost there!" page, but none has
helped.  

I've already went to www.fastcgi.com for help. 

Are there any log files that I can look at to see any errors to
trouble-shoot?  The "You're almost there!" page doesn't provide much
information for trouble-shooting.

Using Fedora Core 4 distrubution.

# more /proc/version
Linux version 2.6.11-1.1369_FC4smp
(bhcompile at decompose.build.redhat.com) (gcc version 4.0.0 20050525 (Red
Hat 4.0.0-9)) #1 SMP Thu Jun 2 23:08:39 EDT 2005

/etc/httpd/conf/httpd.conf
LoadModule fastcgi_module modules/mod_fastcgi.so
NameVirtualHost *:80
<VirtualHost *:80>
       ServerName      support.ladotek.com
       DocumentRoot    /opt/rt3/share/html/
       ErrorLog /var/log/httpd-rt-error.log
       CustomLog /var/log/httpd-rt.log common
       AddHandler fastcgi-script .fcgi
       Alias /rt/      /opt/rt3/share/html/
       Alias /NoAuth/  /opt/rt3/share/html/NoAuth/
       <Directory /opt/rt3/bin>
               Order allow,deny
               Allow from all
       </Directory>
       <Location /rt/NoAuth/images>
               SetHandler default-handler
       </Location>
</VirtualHost>
FastCgiIpcDir /tmp
FastCgiServer /opt/rt3/bin/mason_handler.fcgi -idle-timeout 120
ScriptAlias  /rt /opt/rt3/bin/mason_handler.fcgi


RT_SiteConfig.pm
Set($WebPath , "/rt");
Set($WebBaseURL , "http://support.ladotek.com:80");
Set($WebURL , $WebBaseURL . $WebPath . "/");



[Tue Jun 28 10:46:23 2005] [notice] suEXEC mechanism enabled (wrapper:
/usr/sbin/suexec)
[Tue Jun 28 10:46:24 2005] [notice] Digest: generating secret for digest
authentication ...
[Tue Jun 28 10:46:24 2005] [notice] Digest: done
[Tue Jun 28 10:46:24 2005] [notice] LDAP: Built with OpenLDAP LDAP SDK
[Tue Jun 28 10:46:24 2005] [notice] LDAP: SSL support unavailable
[Tue Jun 28 10:46:24 2005] [notice] FastCGI: process manager initialized
(pid 13318)
[Tue Jun 28 10:46:24 2005] [warn] FastCGI: server
"/opt/rt3/bin/mason_handler.fcgi" started (pid 13319)
[Tue Jun 28 10:46:24 2005] [notice] mod_python: Creating 4 session
mutexes based on 256 max processes and 0 max threads.
[Tue Jun 28 10:46:24 2005] [notice] Apache/2.0.54 (Fedora) configured --
resuming normal operations

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