[rt-users] Owner field on create and view ticket

[Lee W]

steverieger wrote:

>Hi all. 
>
>Got a req from a few folks using rt 3.2 (still) they would like to disable
>the Owner field when viewing or creating a ticket. As I understand it I can
>create default owners for each queue, which is the way we would prefer, but
>then once john doe logs in a day after opening a ticket he can see the owner
>of his ticket, and we would like to prevent that.
>
>
>Any ideas?
>
>
>
>
>thanx
>
>
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I have only used 3.4.1 but the self-service interface I don't believe 
shows the owner, it just gives very basic information on the status of 
the ticket.