[rt-users] User lookup upon creating a ticket in web interface

Jesse Vincent jesse at bestpractical.com
Wed Mar 2 15:58:03 EST 2005




On Wed, Mar 02, 2005 at 02:39:36PM -0500, Damien Leri wrote:
> Has anyone made an interface allowing a web-based privileged user to, when on the create ticket page, enter a name and quickly do a lookup on that name? I envision something in the spirit of "tab completion" so that the user confirms that they've entered the name correctly. And more importantly: the user's custom data fields (student class, staff department) would be immediately displayed right there on the page.

We're actually doing an implementation of "Search for users" on the
Ticket Creation page for a customer this week, so expect to see it soon.

	Jesse



More information about the rt-users mailing list