[rt-users] Dealing with people who send email to HelpdeskandCCothers

[Jay R. Ashworth]

On Sat, Mar 05, 2005 at 07:26:34PM -0500, Jesse Vincent wrote:
> On Sat, Mar 05, 2005 at 07:24:42PM -0500, Jay R. Ashworth wrote:
> > TheBet, for Windows, would let you edit it, if you had configured it to
> 
> TheBat?

>From ritlabs.com.  My recommended mailer if you're stuck on Windows,
and Thunderbird isn't powerful enough for you.  A bit off-beat (the
author is Eastern Eurpoean), but I haven't found anything it won't do,
yet.

> > display, and Mutt, on Linux, will let you 'E' the message, and put all
> > the headers in the editor buffer.  But it is uncommon.
> > 
> > I hadn't realized that there was such a prominent reason why you'd need
> > to do it, if you did.  I suspect there's still an audience for whom the
> > features outweigh the bugs, but I don't know how large that audience is.
> > 
> > If the patch you mentioned goes in easily, then the remining necessary
> > support might be fairly trivial to add, as well.
> 
> Yep. Several folks have posted versions of it over the years.

There may be a moral there.  :-)

Cheers,
-- jra
-- 
Jay R. Ashworth                                                jra at baylink.com
Designer                          Baylink                             RFC 2100
Ashworth & Associates        The Things I Think                        '87 e24
St Petersburg FL USA      http://baylink.pitas.com             +1 727 647 1274

      If you can read this... thank a system adminstrator.  Or two.  --me