[rt-users] create template error

Brian tbt at intercom.net
Mon Mar 7 13:26:04 EST 2005


Hello,

I'm pretty new to using RT, but it has been working flawlessly for a 
while now.  All of a sudden, when I attempt to create a new template 
(Queues->Templates->New Template), I am getting the following error.  I 
have google'd the error but couldn't find any results for it.  Any help 
would be appreciated, and sorry if this has been posted 400 times 
already. Thanks.

*System error*

*error:*      no connection to syslog available at 
/usr/local/lib/perl5/site_perl/5.8.4/Log/Dispatch/Syslog.pm line 77
*context:*     *...*     *187:*      # whether they should generate a 
full stack trace (confess() and cluck())
*188:*      # or simply report the caller's package (croak() and 
carp()), respectively.
*189:*      # confess() and croak() die, carp() and cluck() warn.
*190:*     *191:*      sub croak { die shortmess @_ }
*192:*      sub confess { die longmess @_ }
*193:*      sub carp { warn shortmess @_ }
*194:*      sub cluck { warn longmess @_ }
*195:*     *...*    *code stack:*      
/usr/local/lib/perl5/5.8.4/Carp.pm:191
/usr/local/lib/perl5/5.8.4/mach/Sys/Syslog.pm:430
/usr/local/lib/perl5/5.8.4/mach/Sys/Syslog.pm:337
/usr/local/lib/perl5/site_perl/5.8.4/Log/Dispatch/Syslog.pm:77
/usr/local/lib/perl5/site_perl/5.8.4/Log/Dispatch/Output.pm:41
/usr/local/lib/perl5/site_perl/5.8.4/Log/Dispatch.pm:95
/usr/local/lib/perl5/site_perl/5.8.4/Log/Dispatch.pm:74
/usr/local/lib/perl5/site_perl/5.8.4/Log/Dispatch.pm:22
/usr/local/rt3/lib/RT.pm:250
/usr/local/lib/perl5/5.8.4/Carp.pm:194
/usr/local/rt3/lib/RT/Principal_Overlay.pm:354
/usr/local/rt3/lib/RT/User_Overlay.pm:1454
/usr/local/rt3/lib/RT/CurrentUser.pm:316
/usr/local/rt3/lib/RT/Queue_Overlay.pm:1045
/usr/local/rt3/lib/RT/Queue_Overlay.pm:1011
/usr/local/rt3/lib/RT/Queue_Overlay.pm:987
/usr/local/lib/perl5/site_perl/5.8.4/DBIx/SearchBuilder/Record.pm:409
/usr/local/rt3/share/html/Admin/Elements/QueueTabs:32
/usr/local/rt3/share/html/Admin/Queues/Template.html:25
/usr/local/rt3/share/html/autohandler:196

raw error 
<http://that.domain.com/Admin/Queues/Template.html?Create=1&Queue=6#raw>




Brian






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