[rt-users] Depends-on vs. Parents

[Todd Chapman]

On Wed, Mar 09, 2005 at 08:55:38AM -0800, Pei Ku wrote:
> Hi,
> 
> This is probably one of those FAQ's but I found some ambiguous info on the subject so I thought I ping the community at large:
> 
> What are the differences and intended usages of Depends-on vs. Parents for a ticket?   I have played with depends-on, where if request A depends on B, A cannot be resolved until B is.  This feature serves well in certain scenarios.  Then I also see the parent/child thing.  Not sure what their intended usages are.
> 

A parent can be resolved even if a child is not resolved. Any
other meaning is whatever you decide it means at your site.

-Todd