[rt-users] Problem with Internet Explorer replying to tickets

[Duncan Hutty]

I wondered whether anyone else has experienced this slightly odd 
behaviour with Internet Explorer.

IE returns its 'cannot be found' page when and only when a user attempts 
to reply to a ticket. Other activities such as resolve/comment work just 
fine and this behaviour persists across cookie deletion, cache clearance 
and reboot.

Other browsers on windows seem to be unaffected even for this same user, 
as do non-Windows clients.

While it would be convenient to just blame it on windows/IE and tell 
them to get a real browser, sometimes that's not an option.

If anyone else has seen this behaviour, I'd be glad to hear about it 
even if it's not resolved.

-- 
Duncan Hutty
System Administrator, ECE
Carnegie Mellon University

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